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SOCIAL SERVICE DEPARTMENT

CITY GOVERNMENT OF ILAGAN

SERVICE NAME: SOCIAL SERVICE DEPARTMENT

Description of the Services: Responsible for admitted patients, prepares social case studies, perform assessment of the psychosocial condition of patients and families and facilitates their needs as necessary.

Office or Divisions: SAN ANTONIO CITY OF ILAGAN HOSPITAL
Classification: SIMPLE
Type of Transaction: G2C-GOVERNMENT TO CLIENT
Who may avail: PATIENTS OR CLIENTS ( ADMITTED PATIENT INDIGENT )
CHECKLIST OF REQUIREMENT WHERE TO SECURE
HOSPITAL BILL

CERTIFICATE OF INDIGENCY

 SACIH ( BILLING DEPARTMENT )

BARANGAY RESIDENCY
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
When client received the hospital bill.
  1. Receive hospital bill and assess the client.
  2. Verify on data if clients is under the indigent list. If yes, grant discount; if not, assess and provide proper discount.
  3. Sign voucher for discount.
  4. Release the bill to be paid at the cashier
  5. Receive hospital bill and assess the client.
  6. Grant the discount and sign voucher

Release the bill and pay to the cashier.

 GIVE 20-30% DISCOUNT FOR BILL 2-5 minutes

2 minutes

2-5 minutes

2 minutes

 MARK SANTOS

Social Welfare Officer

AIDA TURQUEZA

Cashier or cashier Staff on duty

MARK SANTOS

Social Welfare Officer

AIDA TURQUEZA

Cashier or cashier Staff on duty

MARK SANTOS

Social Welfare Officer

MARK SANTOS

Social Welfare Officer
TOTAL: Depends on the computation 8-14 minutes
CITY GOVERNMENT OF ILAGAN

1.2 SERVICE NAME: SOCIAL SERVICE DEPARTMENT

Description of the Services: Responsible for admitted patients, prepares social case studies, perform assessment of the psychosocial condition of patients and families and facilitates their needs as necessary.

Office or Divisions: SAN ANTONIO CITY OF ILAGAN HOSPITAL
Classification: SIMPLE
Type of Transaction: G2C-GOVERNMENT TO CLIENT
Who may avail: PATIENTS OR CLIENTS ( ADMITTED PATIENT INDIGENT )
CHECKLIST OF REQUIREMENT WHERE TO SECURE
HOSPITAL BILL

CERTIFICATE OF INDIGENCE

SENIOR CITIZEN ID

PWD ID

SOLO PARENT ID

 SACIH ( BILLING DEPARTMENT )

BARANGAY RESIDENCY

SENIOR’S CITIZENS OFFICE

CSWDO

CSWDO
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
When client received the hospital bill.
  1. Received hospital bill and assess the client
  2. Grant the discount and sign voucher.

Release the bill and pay to the cashier

 GIVE 20-30% DISCOUNT FOR BILL, EXCEPT AETA GIVE 100% DISCOUNT 2-5 minutes

2 minutes

 AIDA TURQUEZA

Cashier or cashier Staff on duty

MARK SANTOS

Social Welfare Officer

AIDA TURQUEZA

Cashier or cashier Staff on duty
TOTAL: Depends on the computation 4-7 minutes
CITY GOVERNMENT OF ILAGAN

1.2 SERVICE NAME: SOCIAL SERVICE DEPARTMENT

Description of the Services: Responsible for admitted patients, prepares social case studies, perform assessment of the psychosocial condition of patients and families and facilitates their needs as necessary.

Office or Divisions: SAN ANTONIO CITY OF ILAGAN HOSPITAL
Classification: SIMPLE
Type of Transaction: G2C-GOVERNMENT TO CLIENT
Who may avail: PATIENTS OR CLIENTS ( ADMITTED PATIENT INDIGENT )
CHECKLIST OF REQUIREMENT WHERE TO SECURE
CERTIFICATE OF INDIGENCY BARANGAY RESIDENCY
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
If client received the RX, LABORATORY REQUEST, X-RAY REQUEST
  1. Received prescription, lab request, x-ray request form and assess the client.
  2. Verify on data if client is under the indigent list. If yes, grant discount; if not, assess and provide proper discount,
  3. Sign voucher for discount.

Release the bill and pay to the cashier

 GIVE 20-30% DISCOUNT FOR BILL 2-5 minutes

2 minutes

 AIDA TURQUEZA

Cashier or cashier Staff on duty

MARK SANTOS

Social Welfare Officer

MARK SANTOS

Social Welfare Officer

MARK SANTOS

Social Welfare Officer
TOTAL: Depends on the computation 4-7 minutes
CITY GOVERNMENT OF ILAGAN

1.2 SERVICE NAME: SOCIAL SERVICE DEPARTMENT

Description of the Services: Responsible for admitted patients, prepares social case studies, perform assessment of the psychosocial condition of patients and families and facilitates their needs as necessary.

Office or Divisions: SAN ANTONIO CITY OF ILAGAN HOSPITAL
Classification: SIMPLE
Type of Transaction: G2C-GOVERNMENT TO CLIENT
Who may avail: PATIENTS OR CLIENTS ( OUTPATIENT INDIGENT )
CHECKLIST OF REQUIREMENT WHERE TO SECURE
HOSPITAL BILL

CERTIFICATE OF INDIGENCY

 SACIH ( BILLING DEPARTMENT )

BARANGAY RESIDENCY
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
If client received the RX, Laboratory request, X-ray request
  1. Received prescription, Lab Request, X-ray request form and assess the client.
  2. Grant the discount and sign voucher.

Release the bill and pay to the cashier

 GIVE 20-30% DISCOUNT FOR BILL 2-5 minutes

2 minutes

 AIDA TURQUEZA

Cashier or cashier Staff on duty

MARK SANTOS

Social Welfare Officer
TOTAL: Depends on the computation 8-14 minutes

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