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REGULAR CLAIMS

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CITY GOVERNMENT OF ILAGAN

SERVICE NAME: REGULAR CLAIMS

Description of the Service: To attain the best possible quality health care and treatment regardless of religion, places, social status and political affiliation.

Office or Divisions: SAN ANTONIO CITY OF ILAGAN HOSPITAL/PHILHEALTH DEPARTMENT
Classification: SIMPLE
Type of Transactions: (G2C)GOVERNMENT TO CLIENT
Who may avail: PATIENTS/CLIENTS(ADMITTED PATIENTS)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
MEMBER DATA RECORD(MDR)

MEMBER PHILHEALTH I.D.

MARRIAGE CERTIFICATE

LIVE BIRTH CERTIFICATE

 PHILHEALTH OFFICE – ILAGAN BRANCH

PHILHEALTH OFFICE – ILAGAN BRANCH

CITY OF ILAGAN CIVIL REGISTRAR’S OFFICE

CITY OF ILAGAN CIVIL REGISTRAR’S OFFICE
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
  1. Advised to provide/present a copy of Member Data Record (MDR) / Philhealth I.D. of a Member.
  2. Below 21 years old, single and not yet a declared dependent of the member. They advised to provide a photo copy of live birth certificate if she/he is a patient.
  3. Not yet a declared his/her spouse they advised to provide a authenticated photo copy of their marriage certificate.
  4. Then fill up the philhealth member registration form (PMRF) for the updating of undeclared dependent.
  5. Patient can avail Philhealth Benefits within 24 hour of hospital confinement.
  1. Assess / Verify of Philhealth patient Member Data Record ( MDR )
  2. If the Philhealth is updated, OK. If the Philhealth is not updated; Instruct philhealth member to provide necessary documents to be submitted to the staff on duty for the processing of papers / document upon patient discharge.
  3. Processing of Patient’s Philhealth Papers/Claims
 NONE

NONE

NONE

 3-5 MINUTES

5-10 MINUTES

5-10 MINUTES

 JAYSON C. BAYSAC/ PHILHEALTH STAFF ON DUTY

JAYSON C. BAYSAC/ PHILHEALTH STAFF ON DUTY

JAYSON C. BAYSAC/ PHILHEALTH STAFF ON DUTY
TOTAL: NONE 5-10 MINUTES

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